What Our Clients Have to Say About Step Change

Kim Overall, Senior Vice President Global at Sony Pictures Home Entertainment

So far beyond any consultant I have worked with

At Sony Pictures Home Entertainment we have some ambitious goals – deliver growth to the Studio with a leaner, more focused team. The senior team knew where the next 10% of growth would come from, but not the next 50%. We engaged Step Change to facilitate a shift in strategy and thinking - mapping a way to take advantage of the opportunities and navigate the challenges along the way.


Step Change spent a week with our team developing our Strategic Playbook - I loved the energy, focus and thinking around how to create change in the organisation.The ability of the team to distil and summarise our thinking into accessible relatable frameworks was very impressive. The value the team delivers is outstanding and goes so far beyond any other consultant I have worked with.


A week on and I am sitting here Monday morning reviewing our playbook – what a brilliant week and the start of how we think about what our future looks like and how we want to get there. Thank you for taking us on a journey last week that uncovered so much that was sitting below the surface – now time for us to take it and run with it.

Kim Overall, Senior Vice President Global - Sony Pictures Home Entertainment

Kim Overall, Senior Vice President Global at Sony Pictures Home Entertainment

We now have a value proposition the team can identify with

We weren’t quite sure where we were with our story and brand. The process Step Change walked us through helped us identify what we needed.


We now have a value proposition that the team can identify with. The benefit of the process is that we all can now speak the same message to our business partners and clients, which provides consistency and supports our business plan. I think Step Change have a worthwhile process and they challenged our thinking, particularly from the clients’ perspective. I was pleased with the result and the journey we went on.


We're now expecting greater engagement with our business partners, clients and team, which I expect will flow into increased sales opportunities.

Jack McCartney, General Manager - Business Wealth Management - Commonwealth Bank

Andrew Walker, Managing Director - 3wks

I now use them regularly when I have a marketing challenge

Step Change developed our messaging then launched us with a website and video explainer. On the strength of the website and video alone, we landed a hundred million dollar client in the UK - two days later I was in London sealing the deal.


Their work has been really successful - it has opened doors at some very large companies.


I like to think Step change and 3wks are similar in that they're high potency. A very short time spent with Step Change made a very big and positive difference in how we market ourselves. I now have people nodding along in sales meetings - they get it - and it's made us a lot clearer about how to sell our unique proposition.


I'd recommend getting Step Change to review what you're doing around marketing. I now use them regularly when I have a marketing challenge. They've proven themselves to be versatile and best in breed.

Andrew Walker, Managing Director - 3wks

Kylie Rogers, National Sales Director - Network Ten

They have helped galvanise the team on our umbrella mission

"Thank you again for what was an incredibly productive and invigorating Step Change workshop. To take time out of the office with my key management team and spend it looking at Ten Network properties and sales holistically was a very worthwhile and successful exercise. I highly recommend Step Change to any business, big or small."


“...A very disciplined process that kept all our stakeholders aligned and on track...”


“...In this ever-changing landscape it's too easy to declare ‘zero time’ for business change and strategic planning. You proved the process to be vital, quick and simple to execute...”


“...They're a very professional group with extremely strategic marketing abilities. They've helped me crystallise my long term strategic plan for the group...”


“...They’ve helped galvanise the team on our umbrella mission, vision, personality and key benefits in this world of multi-channels and digital platforms...”

Kylie Rogers, National Sales Director - Network Ten

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