Step Change is a business and marketing strategy agency.

We’re facilitators and problem solvers who believe the best solutions in business start with marketing.

We always start by optimising and protecting the core before developing leveraged innovations and campaigns.
To do this, we draw on tools from strategy, marketing, consumer behaviour, and behavioural economics (among others).

How we help our clients


We uncover breakthrough business growth strategies

We build
brand stories

We develop practical marketing plans


We facilitate to align and inspire teams

We put strategy 
into action

 We help leaders act powerfully

We work with over 90 companies every year, including some you'll know:

What our clients say about us


“So far beyond any consultant I have worked with”

"At Sony Pictures Home Entertainment we have some ambitious goals – deliver growth to the Studio with a leaner, more focused team. The senior team knew where the next 10% of growth would come from, but not the next 50%. We engaged Step Change to facilitate a shift in strategy and thinking - mapping a way to take advantage of the opportunities and navigate the challenges along the way.
Step Change spent a week with our team developing our Strategic Playbook - I loved the energy, focus and thinking around how to create change in the organisation. The ability of the team to distil and summarise our thinking into accessible relatable frameworks was very impressive. The value the team delivers is outstanding and goes so far beyond any other consultant I have worked with.
A week on and I am sitting here Monday morning reviewing our playbook – what a brilliant week and the start of how we think about what our future looks like and how we want to get there. Thank you for taking us on a journey last week that uncovered so much that was sitting below the surface – now time for us to take it and run with it..."

Kim Overall Senior Vice President Global at Sony Pictures Home Entertainment



“I now use them regularly when I have a marketing challenge...”

Step Change developed our messaging then launched us with a website and video explainer. On the strength of the website and video alone, we landed a hundred million dollar client in the UK - two days later I was in London sealing the deal.

Their work has been really successful - it has opened doors at some very large companies.

"I like to think Step change and 3wks are similar in that they're high potency. A very short time spent with Step Change made a very big and positive difference in how we market ourselves. I now have people nodding along in sales meetings - they get it - and it's made us a lot clearer about how to sell our unique proposition.

I'd recommend getting Step Change to review what you're doing around marketing. I now use them regularly when I have a marketing challenge. They've proven themselves to be versatile and best in breed.”

Andrew Walker
Managing Director