Rules and regulations around safety and protocol are important for a big company, but getting the message through can be difficult as employees tend to switch off when faced with doctrine.
AGL was undergoing a massive and exciting change — they’re simplifying the way employees report incidents, hazards, and near misses by launching a new fully integrated online platform, myHSE. With this, we needed a way to get the thousands of AGL employees Australia-wide ready for a big change in how they create these reports online.
We showed how one missed hazard could trigger a chain reaction of unfortunate events using a selection of fun and interesting characters. The entire video and process was overseen by our hero character; “Sheerluck Holmes” who is there to promote reporting, not just missing hazards by, ahem, sheer luck.
“Step Change built us a cast of characters that brought the complexities of hazards to life – we also used the characters across collateral for the Australia-wide launch.”
Brad Brooks, HSE Systems, Change Advisor at AGL Energy Limited
We also created posters prior to the launch of myHSE together with a series of video tutorials to educate employees on the new platform.