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Testimonials

Testimonials

What our clients have to say about Step Change. We work with over 90 organisations each year — some you will know, some specialists, and some you will be hearing about soon.

So far beyond any consultant I have worked with.

At Sony Pictures Home Entertainment we have some ambitious goals – deliver growth to the Studio with a leaner, more focused team. The senior team knew where the next 10% of growth would come from, but not the next 50%. We engaged Step Change to facilitate a shift in strategy and thinking - mapping a way to take advantage of the opportunities and navigate the challenges along the way.Step Change spent a week with our team developing our Strategic Playbook – I loved the energy, focus and thinking around how to create change in the organisation. The ability of the team to distil and summarise our thinking into accessible relatable frameworks was very impressive. The value the team delivers is outstanding and goes so far beyond any other consultant I have worked with.A week on and I am sitting here Monday morning reviewing our playbook – what a brilliant week and the start of how we think about what our future looks like and how we want to get there. Thank you for taking us on a journey last week that uncovered so much that was sitting below the surface – now time for us to take it and run with it.

Kim Overall
Senior Vice President Global , Sony Pictures Home Entertainment

Three years, endless management meetings, and Step Change nailed it in one morning.

Eric Hess
Managing Director , AGSERV

Ash has a very fast grasp, is unbelievably creative and crafts amazing copy.

Jost Stollmann
Executive Director , Tyro Payments

A much better outcome than what we'd asked for.

The team added value throughout the entire process, resulting in a much better outcome than what we'd asked for. It looked fantastic. Thank you Step Change!

Cambell Holt
Chief Customer Officer ANZ , Mercer

We now have a value proposition the team can identify with.

We weren’t quite sure where we were with our story and brand. The process Step Change walked us through helped us identify what we needed. We now have a value proposition that the team can identify with. The benefit of the process is that we all can now speak the same message to our business partners and clients, which provides consistency and supports our business plan. I think Step Change have a worthwhile process and they challenged our thinking, particularly from the clients’ perspective. I was pleased with the result and the journey we went on.We're now expecting greater engagement with our business partners, clients and team, which I expect will flow into increased sales opportunities.

Jack McCartney
General Manager - Business Wealth Management , Commonwealth Bank

I now use them regularly when I have a marketing challenge

Step Change developed our messaging then launched us with a website and video explainer. On the strength of the website and video alone, we landed a hundred million dollar client in the UK - two days later I was in London sealing the deal.Their work has been really successful - it has opened doors at some very large companies.I like to think Step change and 3wks are similar in that they're high potency. A very short time spent with Step Change made a very big and positive difference in how we market ourselves. I now have people nodding along in sales meetings - they get it - and it's made us a lot clearer about how to sell our unique proposition.I'd recommend getting Step Change to review what you're doing around marketing. I now use them regularly when I have a marketing challenge. They've proven themselves to be versatile and best in breed.

Andrew Walker
Managing Director , 3wks

They have helped galvanise the team on our umbrella mission.

"Thank you again for what was an incredibly productive and invigorating Step Change workshop. To take time out of the office with my key management team and spend it looking at Ten Network properties and sales holistically was a very worthwhile and successful exercise. I highly recommend Step Change to any business, big or small."“...A very disciplined process that kept all our stakeholders aligned and on track...”“...In this ever-changing landscape it’s too easy to declare ‘zero time’ for business change and strategic planning. You proved the process to be vital, quick and simple to execute...”“...They’re a very professional group with extremely strategic marketing abilities. They’ve helped me crystallise my long term strategic plan for the group...”“...They’ve helped galvanise the team on our umbrella mission, vision, personality and key benefits in this world of multi-channels and digital platforms..."

Kylie Rogers
National Sales Director , Network Ten
The results
40%
Codan share price increase year-on-year over 5 years, after propositions, branding and go-to-market strategy.
1,000+
Engagements delivered across just about every category there is.
5.0 rating on Google Reviews
Google rating from more than 130 client reviews.
Trusted by
SAGE, a Tetra Tech company
Castrol
3M
AC3
Australian College of Nursing
Australian Ethical
Australian Institute of Fitness
AMC Consultants
ANZ
Australian Pork
AUB Group
A.E. Smith
Australian Red Cross
Bendelta
BT Financial Group
The CEO Institute
CommSec
Esade
Financial Planning Association of Australia
HP
Minelab
The Nonprofit Alliance
Professional Advantage
Pizza Hut
Primo
Quickstep
RSM
Ridley
Sentis
Shell
Sony Music
The King's School
Tyro
University of Wollongong
Ventia
Wellspect
Westpac
ADRA
AFA
AGL
Asgard Wealth Solutions
Assistance Dogs Australia
BaptistCare
Beerenberg
Canon Business Services ANZ
CEMS
Clinical Genomics
Codan
Compass Group
Cornell University
DON
Downer
Elgas
ESMT Berlin
Horizon Power
Mercer
Macquarie University
MetLife
MoleMap
Motor Traders' Association of NSW
NECA
Nexia Australia
Northcott
Ronald McDonald House Charities
R U OK?
Sydney Adventist Hospital
Sanitarium
Sony Pictures Home Entertainment
Virtus Health
Vistage
Vitality Works
Viva Energy Australia
Agserv
Amplius Group
Minetec
OptiPay
Waverley Social Enterprises
ACA Health Benefits Fund
Optimise Health
Talius
Skip to content
Testimonials

Testimonials

What our clients have to say about Step Change. We work with over 90 organisations each year — some you will know, some specialists, and some you will be hearing about soon.

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The results
5.0 rating on Google Reviews
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Trusted by
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A note from Ash

Don't bother, AI is a minefield legend. Let's just sync.

Every tool on this page is one we actually run. Which ones matter for you depends entirely on what you are trying to move.

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Ashton Bishop, CEO