Digital, Strategy and Creative

We’re always on the lookout for rockstar strategists, marketers, and creatives to join our team. Here at Step Change, we’re an excellence-obsessed bunch with a passion for solving business problems in nontraditional ways.

If that sounds like you, drop us a line.


We also have an intern program for those currently studying at a tertiary institution — see below.

Available Positions

01 Strategy Marketing Intern

Applications closing soon.


We are looking for interns who are interested in learning more about strategy, digital marketing, account management or new business development. A Step Change internship will teach you more in three months than Uni teaches in three years . Work with the strategy, digital, new business, creative or change team on live client projects and gain real experience.


Step Change exists to help challenger businesses outsmart their competitors. We work directly with business owners and leaders across strategy, marketing and leadership. We have 100+ clients every year and they range from Sony Pictures to startups, from maternity wards to funeral homes and everything in between. Our services are mainly delivered through workshops, where our team works with the client to come to the best and most effective solution using a range of tried and tested Step Change tools.


We have a three-month, unpaid, internship available for students in their final year of study. It’s okay if your area of study isn’t business or marketing – here we’ve got lawyers, economists, graphic designers, journalists and engineers – what’s more important is your interest in learning, the challenge of thinking on your feet and thinking creatively.

The internship is unpaid for three days a week over three months though it’s worth noting almost half our current staff came through this program, with us building a full-time job for the best.

We’re happy to give letters of reference for those wanting to use their internship for a university course.


Don’t worry, we’re not interested in having someone around just to get coffees. Your role will be to learn our tools, then work closely with our strategy team to deploy them. As a small business, you’ll also get the chance to be involved with sales, event management and the creative team so you’ll come out with a really broad view of how the industry works.


The only thing you’ll need to bring with you is the right attitude. As a small team, we all have to jump in to lend a hand where needed, even if that’s outside our comfort zone. So be confident, be interested, and be willing to work hard – but leave any ego at home. Writing skills and the ability to properly proofread would be a big bonus.

We will cover any expenses incurred while working.

Please note: We require a letter of acknowledgement from your university that either state that you are undertaking the internship as part of a university course, or that the university acknowledges that the internship would be of benefit to your degree.


  • Simply visit this link:
  • The best applicants will be invited for an interview
  • Hint: Remember to read the instructions carefully!
02 Paid Media Manager

Can you create acquisition strategies and drive down CPA across a range of industries?

We are looking to hire our next digital manager and are looking for someone who has experience with CRO, Search, and social paid media. We want someone who is looking to grow their career and take ownership of key client accounts.

To win this role, you need to be self-sufficient and be capable of driving campaigns forward. You will be working across clients in industries from fertility clinics to funeral homes. You could be building an acquisition campaign one day and working on the client strategy the next.

Here’s What You’ll Get

  • Freedom to define the account strategy and the acquisition strategy with your clients
  • Support and guidance from some of the best marketers in the business
  • Define and lead client work from the strategy to the execution
  • Be part of a strategy agency that’s rapidly growing and works with a wide range of clients
  • Help put the customer at the center of everything we do
  • Be rewarded with training, development, and responsibility
  • Be one of the first team members in a new part of the agency and help us define digital

We will challenge and push you to create great results for our clients. We will also make sure you have the best-practice training and knowledge to make things happen.

If this role sounds inspiring to you, then welcome to your new job and company. We want to see you explode onto the scene and start kicking some major goals. Excited? Inspired? We are too!

Who You Are

You’re passionate about client service, conversion rates, and digital marketing. You have experience managing and delivering digital campaigns, from strategy to analytics. You are comfortable talking about a range of paid media, including video and display.

We are looking for someone with a desire to help companies grow using digital.

You’re a digital native who’s immersed in the digital space and has experience implementing projects across web and social.

Our work environment is dynamic, motivating, and focused. We want team members who can lead the way.

Who You’re Working With

Step Change is a fast-growing marketing agency, where strategy meets creativity. We work with over 100 brands each year, from Big Four banks to funeral homes. We’re facilitators and problem-solvers who believe the best solutions in business start with the customer.

To do this, we draw on tools from strategy, marketing, consumer behaviour, and behavioural economics (among others).

To Make This Rare Position Yours, You Will:

  • Possess formal qualification in Advertising, Marketing, Branding, Creative, and/or Strategy
  • Have a minimum 3 years of hands-on experience with paid media, especially Adwords.
  • Be AdWords certified
  • Have an understanding of CRO methods and technologies
  • Be driven for success (find a way to show us, don’t tell us)
  • Have killer attention to detail and understand good digital marketing
  • Have experience building acquisition strategies across AdWords, Facebook, LinkedIn, and any other paid media

Bonus Points For:

The ideal candidate will have at least one of the following sets of skills and experience:

  • Experience setting up client dashboards
  • Experience in account management
  • Experience implementing Marketing Automation
  • Experience working with clients on SEO or content strategy
  • Experience leveraging data for marketing, communications, or business results
  • Experience working in an agency environment

How to Apply:

We’re after the one-in-a-million candidate — so that means there’s probably about 5 in Sydney.

  • Send us your CV with a cover page detailing how you will satisfy the requirements
  • Include 3 dot points of what appeals to you about the position
  • Include 3 dot points on what takes a Google AdWords campaign from good to great
  • Demonstrate that you actually do have attention to detail by reading this entire position description and then including the word shark in your application.

If you think this position is for you send your résumé and answers to